|Frequently Asked Question|
|How long will it take to ship my order?||In-stock products ship 1 to 2 days after the order is
received if you already have an account with use or use your credit card. See our ordering information page to set up an account. Occasionally, high demand may result in longer lead times.
Non-stock items, special orders or options may have a 3-4 week or longer lead time.
Many Camille Bauer products are custom made to fit your requirements and thus must be ordered from the factory in Switzerland. Most ship 3 to 4 weeks after the order is received.
If you need a specific lead time, or are interested in larger quantities, call us at 800-942-0315.
|Where are Camille Bauer products manufactured?||Camille Bauer products are designed and
manufactured by Camille Bauer AG in Wohlen, Switzerland. See www.camillebauer.ch for more information. If you are outside of North America, please contact them directly.
|Where do I get Gossen Metrawatt products?||Gossen Metrawatt products are distributed in North America by Dranetz-BMI
Div. of GMC Instruments Group. See www.dranetz-bmi.com for more information. If you are in North America, please contact them directly.
Gossen Metrawatt products are designed and manufactured by GMC Instruments in Nürnberg Germany. See www.gmc-instruments.com for more information. If you are outside of North America, please contact them directly.
|How do I select the right model?||See the pages for the specific product required. Informational brochures and instruction manuals can be downloaded as pdf files. These will assist you in selecting the right product. Feel free to call us at 800-942-0315 and
we will be happy to assist you with your application.
|What if I need something special?||We are receptive to your special application requirements. Many products can be specially designed to suit your needs. Please call us at 800-942-0315 and we will be happy to
discuss your application with you.